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WITHDRAWALS and REFUNDS POLICY
In order to qualify for a refund, students must formally withdraw either by completing an Enrolment Amendment form or by withdrawing in person at the admin counter.
This policy does not apply to International Students. International Students seeking a refund must contact TAFE International.
Full refund will be granted if:
• a student withdraws from an entire course because the course is cancelled
• the College reschedules a class / course to a time unsuitable to the student
• the student was not given a place due to maximum number of places being reached.
• the student has been offered a full-time University place or a full-time offer at another TAFE college for the semester to which the Kimberley TAFE enrolment applies (written evidence of the offer must be presented)
NB: In all cases, refunds are not automatically made. The student must formally request a refund by filling in the 'REFUND & WITHDRAWALS' form.
Partial refund will be granted if:
• full tuition fees paid and up to 50% of resource fees are refundable if a student lodges a withdrawal form within the first 4 weeks (20 working days) of the start of the program of study for that enrolment period (or 25% of tuition hours, whichever is sooner). The start date of this period to be taken from and include the first official class/attendance/contact. NB: Enrolment fee is non-refundable.
• a student can offer written evidence that they must withdraw for reasons beyond their control and which prevent them continuing their studies. In such cases as are approved by the college the refund will be on a pro-rata basis.
No refund will be granted if:
• a withdrawal/application for refund is submitted that does not meet the previously listed requirements. (No refund applies to modules/units of competency not yet commenced if the application is lodged after the specified period - as they are part of a course/program of study).
• because of the ceiling of Tuition Fee charges, full-time students who withdraw from a single module/unit of competency may not, in some instances, be entitled to a refund.
Closing Date for Refunds based on Concessional Enrolments
• Students who do not have concession cards at the time of enrolment must pay full fees. Students may claim a refund to adjust their fees to the concessional rate if they are able to obtain a concession card and present it at the College before a roll is resulted. (The college will accept a temporary notice from the relevant organisation that an allocation of a concession card is pending).
Special circumstances
• Pro-rata refunds may be approved by the Managing Director or nominee if students can establish with documentary evidence satisfactory grounds for withdrawing from the course/qualification e.g. serious illness or disability, transfer of employment or other circumstances beyond their control.
Students who withdraw while on a Payment Plan
• A student on an instalment plan option will only be entitled to a refund if the total owed by the student is less than the refund due. In situations where a student owes more than the refund due, a new Fees Payment agreement will be issued and their outstanding debt amended. Note: If students do not officially withdraw, within the limits as previously explained, they will still be liable for full payment of any outstanding fees. |